Processing & Shipping Time:
Each Groovy Giftables product is made to order after payment is received. We strive to get all orders processed and shipped as quickly as possible. Our general processing and shipping time frames are listed below.
Business days are considered Monday - Friday and do not include USA postal / bank holidays, or personal vacation times. Any vacation time will be posted as a notice on the site when active.
Standard Shipping & Processing:
Domestic within the USA - most standard orders are generally processed within 3-5 business days or sooner when possible. Delivery time is dependent on the carrier but is estimated at an additional 2-4 business days.
Delivery times are an estimate and cannot be guaranteed with standard ordering, but the vast majority of orders arrive on schedule or earlier.
International outside of the USA - most standard orders are generally processed within 3-5 business days or sooner when possible.
Shipping time is dependent on the carrier:
First Class International - shipping time is generally an additional 10-14 business days.
Priority Mail International - shipping time is generally an additional 6-10 business days.
Delivery times cannot be guaranteed on international orders, factors beyond our control may cause delay such as items passing through customs clearance. We have no control or responsibility over any import fees, taxes, or customs fees your country may impose on your delivery or purchases.
Express Shipping & Processing:
Domestic Express Orders within the USA - orders are processed within 3 business days and are shipped via USPS Express Mail. USPS Express mail is an additional 1-2 day delivery time frame to the USA
CUTSTOM DESIGNED ORDERS
When ordering a custom design of your own ideas, the processing time can vary according to how quickly the information is provided to us and if any design changes are needed during the creation process. In most cases we will provide a first design sample or mock-up within 3 business days or sooner (large orders may take longer). You will be given the opportunity to request any changes to the sample design or approve the design. Once the design is approved it will then follow the processing and shipping time frame laid out above for whichever shipping method was chosen with your order.